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FAQ (work in progress) - some answers in the poster already

Can I add a picture with my tweet?

You can (It’s not written in the rules that you can’t).

When does the voting end everyday?

4PM KST.

If I already tweeted/retweeted 6 times today, I just need to post or retweet 4 times and then that's all for today?

Yes, that's all for this account on Twitter today (as long as these are valid votes and you don't spam.)

How can my votes be disqualified?
What's a ghost account? Do I have a ghost account?

We URGE you to use your OTHER twitter account NOT ONLY to vote but also TWEET, INTERACT with other Carats, LIKE, REPLY…
They don’t have to be active 24/7 but they have to look like real accounts, not bots.

Get these accounts a normal profile picture and bio.

Do not take this lightly since it’s written in the rules that if your accounts are identified as bots, ghosts accounts, etc. your votes will be disqualified.
Voting rules: https://billboardmusicawards.com/voting-rules/

We do not know how how the vote counting will proceed. We don’t know about the technology used to filter the votes out. We just know that we need to be careful.

How many times can I vote per day?

If you have 1 Twitter account and 1 Facebook account, you'll be able to vote maximum 30 times/day.
10 votes on website with your Twitter account
10 votes on website with your Facebook account
10 votes on Twitter with your Twitter account

The more accounts you have, the more you'll be able to vote.

If someone tweets and retweets more than 10 tweets with the correct format, would it invalidate all their votes?

No, it wouldn't. Just make sure you don't tweet too much either so you're not identified as a bot.

Can I vote on the website with a Twitter private account?

From the official voting rules: "Your Twitter account must be public to use Billboard Website Voting."

Should I create Facebook and Twitter accounts with temporary gmail accounts?

We do not encourage it since we had problems with temp emails during MAMA.

About Seventeen

SEVENTEEN is a huge idol group, with 13 members and 3 sub-units forming one team. By implementing a pre-debut system, SEVENTEEN’s training and debut preparation has been made open to the public through differentiated promotions such as live broadcasts. In May 2015, the members finally took their first step in the Korean music industry with their first mini album, ’17 CARAT’, which allowed them to rise as super rookies upon debut. The 3 different sub-units Hip-hop Team, Vocal Team and Performance Team) in the group also actively participated in album production. In addition, after climbing from locally known super rookies, to ‘self-production idols’ to ‘chyung-ryang-dols’ since their debut, SEVENTEEN has now grown into an internationally recognized K-Pop group with signature music and performances.
www.seventeen-17.com

Find Seventeen Video Content on 17 Video Archive

SEVENTEEn's members

S.COUPS - 에스쿱스

Full name: Choi Seungcheol
(최승철)
Birth date: August 8, 1995
Birth Place: Daegu, South Korea
Nationality: Korean
Unit: Hip-Hop
Position: Seventeen Leader, Main Rapper, Hip-Hop Unit Leader


JEONGHAN - 정한

Full name: Yoon Jeonghan (윤정한)
Birthdate: October 4, 1995
Birth Place: Seoul, South Korea
Nationality: Korean
Unit: Vocal
Position: Lead Vocalist


JOSHUA - 조슈아

Full name: Hong Joshua (홍조슈아)
Birthdate: December 30, 1995
Birth Place: Los Angeles, United-States
Nationality: American
Unit: Vocal
Position: Lead Vocalist


JUN - 준

Full name: Wen Junhui (文俊辉)
Korean Name: Moon Jun Hwi (문준휘)
Birthdate: June 10, 1996
Birth Place: Shenzhen, China
Nationality: Chinese
Unit: Performance
Main Position: Lead Dancer


HOSHI - 호시

Full name: Kwon Soon Young (권순영))
Birthdate: June 15, 1996
Birth Place: Namyangju, South Korea
Nationality: Korean
Unit: Performance
Position: Performance Unit Leader,
Main Dancer, Choreographer


WONWOO - 원우

Full name: Jeon Won Woo (전원우)
Birthdate: July 17, 1996
Birth Place: Changwon, South Korea
Nationality: Korean
Unit: Hip-Hop
Main Position: Lead Rapper


WOOZI - 우지

Full name: Lee Ji Hoon (이지훈)
Birthdate: November 22, 1996
Birth Place: Busan, South Korea
Nationality: Korean
Unit: Vocal
Position: Vocal Unit Leader, Lead Vocalist, Producer, Composer


THE8 - 디에잇

Full name: Xú Mínghào(徐明浩)
Other name: Seo Myeong Ho(서명호)
Birthdate: November 22, 1997
Birth Place: Haicheng, China
Nationality: Chinese
Unit: Performance
Main Position: Lead Dancer
Other: Mentor


MINGYU - 민규

Full name: Kim Min Gyu (김민규)
Birthdate: April 6, 1997
Birth Place: Anyang, South Korea
Nationality: Korean
Unit: Hip-Hop
Main Position: Lead Rapper


DK - 도겸

Full name: Lee Seok Min (이석민)
Birthdate: February 18, 1997
Birth Place: Seoul, South Korea
Nationality: Korean
Units: Vocal, BSS
Main position: Main Singer, Leader of BSS
Other: Musical Actor


SEUNGKWAN - 승관

Full name: Boo SeungKwan (부승관)
Birth date: January 16, 1998
Birth Place: Busan, South Korea (his hometown being Jeju)
Nationality: Korean
Units: Vocal, BSS
Main position: Main Singer
Other: Show host


VERNON - 버논

Full name: Hansol Vernon Chwe(한솔최)
Birthdate: February 18, 1998
Birth Place: New York, United States
Nationality: Korean-American
Unit: Hip-Hop
Main Position: Main Rapper


DINO - 디노

Full name: Lee Chan(이찬)
Birthdate: February 11, 1999
Birth Place: Iksan, South Korea
Nationality: Korean
Unit: Performance
Main Position: Main Dancer


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About Seventeen Billboard

Seventeen Billboard is made of admins from all over the world. We aim to support SEVENTEEN and its members in all of their projects as much as we can.

Note that
1) Usually, there's around 1-2 active main admins on Twitter.
2) These are just "roles" but we help each other whenever we can :)
3) Svtbillboard admins are just regular girls, working or studying full time, some are on a break from Twitter so not all of us can answer questions about charts, voting, streaming. We hope you understand that we wish we could answer all dms but it's not always possible. Thank you!
4) We will not be answering inquieries and questions from CuriousCat anymore due to the amount of stress it's giving the admins. We are taking necessary precautions to keep ourselves safe & sane but it's getting really difficult with the type of messages we receive. Even if we're part of a team, this is NOT a job. This is supposed to be a fun activity, that we do on our FREE time. We're still human beings and running this fanbase is not supposed to be stress or anxiety inducing.

MainLanguagesRole
Admin N - BREAKFrench, English (Europe)Head Admin (comeback prep, streaming in general, projects, fanbases contact)
Admin TIndonesian, English (Asia)Main Admin - Voting Admin
Admin DeeEnglish, Indonesian, Korean (Asia)Main Admin - Korean Translator, K-Streaming Admin
Admin VSpanish, English (South America)Main Streaming, Main Billboard Admin
Admin LFilipino, English (Asia)Main Streaming, Main Spotify Admin
Admin JItalian, Spanish, English (Europe)Main IG admin
Supporting teamLanguagesRole
Admin NikEnglish, Filipino (Asia)Discord, Hashtag, & Genie Admin (sub)
Admin M - BREAKEnglish, Filipino (USA)Spotify Admin, social updates
Admin HEnglish, Filipino (Asia)Voting Admin
Admin Emu - BREAKEnglish, Japanese (Asia)Japanese Activities Support Admin
Admin NamEnglish, Malaysia (Asia)YouTube, Shazam, Streaming Admin
Admin ElaEnglish, Filipino (Asia)K-streaming admin
Admin LeeEnglish, Spanish (South America)K-Streaming, Spotify \& Billboard Admin
Admin KEnglish, Tamil (Asia)Instagram Admin
Admin AEnglish, Spanish (USA)Streaming Admin, Billboard Admin

You think we're seriously lacking somewhere and want to help us? You can apply as an admin or you can contact us through dms :)

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YOUTUBE

Playlists & goals

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SPOTIFY

MUSIC

MUSIC

SEVENTEEN SPOTIFY ACCOUNTS & PROFILE

FOLLOW US & JOIN US

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APPLE MUSIC & ITUNES

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BILLBOARD CHARTS

MUSIC

MUSIC

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Title Tracks playlists

ADORE U

Don't Wanna Cry

Fear/An Ode

Fallin' Flower

LEFT & RIGHT/HENG;GARAE

24H

HOME;RUN/SEMICOLON

Hitori Janai

Ready to love/Your Choice

Other Playlists

UNITS PLAYLISTS

CROW & SILENT BOARDING GATE (Jun)

SPIDER (Hoshi)

17 (Pink $weat ft DK & Joshua)

Side by Side (The8)

Bittersweet (Wonwoo x Mingyu)

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BILLBOARD SOCIAL 50 RANKING EVOLUTION

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STREAM & BUY

INTERNATIONAL PLATFORMS (FOR BILLBOARD CHARTS)

YOUTUBE

Subscribe to YouTube Music (Premium)
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streams1 month Free trialThen you either have to pay $11.99. OR if you're a student, you may be eligible for a discounted YouTube paid membership. OR subscribe to a $17.99/month family membership ( Add up to 5 family members in your household. Yes you can use all these accounts for yourself.Premium accounts allows you to listen to music without any ads, offline, and in the backgroundIf you want your streams for SEVENTEEN to count, do not loop their song, even on YOUTUBE PremiumFollow Seventeen on YouTube : SEVENTEEN - SEVENTEEN JAPAN - HYBE LABELS (where Seventeen MV have been released since June 2020)Follow Seventeen on YouTube musicMore information + guide

SPOTIFY

Subscribe to Spotify Premium
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streams1 month Free trialThen you either have to pay $9.99. OR if you're a student, you may be eligible for a discounted YouTube paid membership. OR subscribe to a $17.99/month family membership (add up to 6 family members in your household). Yes you can use all these accounts for yourself.Premium accounts allows you to listen to music without any ads and offlineIf you want your streams for SEVENTEEN to count, do not loop their song, even on SPOTIFY PremiumFollow Seventeen on SpotifyMore information + guide

APPLE MUSIC

Subscribe to Apple Music
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streamsCan be linked to your iTunes account. Shares the same link.Apple Music on Windows3 months Free trialThen you have to pay $9.99.Premium accounts allows you to listen to music without any ads and offlineSeventeen on Apple MusicMore information + guide

SOUNDCLOUD

Subscribe to SoundCloud
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streams1 months Free trialThen you either have to pay $5.99 or $9.99.Premium accounts allows you to listen to music without any ads and offlineFollow Seventeen on SoundcloudGuide

TIDAL

Subscribe to Tidal
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streams1 months Free trialThen you have to pay $9.99.Premium accounts allows you to listen to music without any ads.Follow Seventeen on Tidal

DEEZER

Subscribe to Deezer
STREAMING PLATFORMPaid streams weight more in charts than ad-supported streams3 months Free trialThen you have to pay $9.99.Follow Seventeen on Deezer

ITUNES

DIGITAL PURCHASE PLATFORMCan be linked to your Apple Music account. Shares the same link.itunes on WindowsMore information

AMAZON MUSIC

Subscribe to Amazon Music
STREAMING & DIGITAL/PHYSICAL PLATFORMPaid streams weight more in charts than ad-supported streams3 months Free trialThen you have to pay $9.99

FACEBOOK

STREAMING PLATFORMAs of March 2021, streams from Facebook Seventeen official page and HYBE LABELS official page will be factored into Billboard charts.

Where should I buy seventeen songs?

For Billboard Charts (among others):
Digital purchase: itunes, Amazon Music. Buy each song individually and don't complete the album. Buy the physical album instead.Physical purchase: Amazon Music (official store), Walmart, Barnes&Noble, Target, seveenteenusshop.
For Hanteo and Gaon Charts:
(Pre-)order guide

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SHAZAM GUIDE

TRANSLATIONS

French Guide

Japanese Guide

Portuguese Guide

Indonesian Guide

Korean Guide

Spanish Guide